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2009.02.21: We've just added a simple way to find out what you need - it's organized, indexed, and searchable too. Just go here for answers.

VaultletSoft's Support FAQs

Where's the documentation for VaultletSuite 2 Go?

You're looking at the entry point to it. Please take a look at our support philosophy before proceeding.

After you've read that, see if your question is answered here (all OSs) and here (OS X) before dropping us a line.

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Why should I write to you for support?

Good question. Quite simply, it's the best way to get your question answered.

Here's a related question: "Why doesn't VaultletSoft just provide a properly written users manual?" Good documentation is hard to create, time consuming and, unfortunately, infrequently read.

As a small software startup, we have to prioritize where our time and money go. As a result, when choosing between developing features that our current users need and guessing what our users need to know (and will actually read) we'll always choose improving our software.

Besides, taking moment of your time to ask us a question is a great way to earn another free year of VaultletSuite 2 Go "Blue".

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Where is the support FAQ for VaultletSuite 2 Go?

You can find one for all operating systems here, and one that addresses OS X specific question here.

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Where are the usage tips for VaultletSuite 2 Go?

You can find them here.

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What are the hardware and software requirements for VaultletSuite 2 Go?

You can find them here.

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What are some of the design decisions behind VaultletSuite 2 Go?

You can find them here.

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