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For those of you who end up seeing this hard-to-reproduce bug (picture below): if you can take a screen shot for us (by hitting Alt-PrintScreen) and send it in to us, we'll give you another 2 years free of our "Blue" service.
You can then "paste" the image into a document created with the word processor of your choice. Once you've done that, send the document in as an attachment to a message addressed to technical [DØT] support [ÃT] vaultletsoft [DØT] com.
Thanks for taking the time to seek this simple solution, and also for helping us to document it.
If you see this:
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Then click on the "Locate" button and navigate to the VS2Go's "jre\bin" folder:

Choose "java.exe" in the "bin" folder and click on "Open"

That's it!
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